Elon Musk and the EU have clashed over Twitter’s plan to use more artificial intelligence and volunteers to help moderate his social media platform as the company responds to strict new rules designed to police online content.
Brussels has told the billionaire owner of Twitter to hire more human moderators and fact-checkers to review posts on the platform, according to four people familiar with recent talks between Musk, Twitter executives and European regulators.
However, it does not employ fact checkers, unlike larger rival Meta, which owns Facebook and Instagram. Twitter has also been using volunteer moderators for a feature called Community Notes to tackle a deluge of misinformation.
Musk told EU commissioner Thierry Breton in January that it would lean further on its AI processes, according to people with direct knowledge of the talks. Major platforms, including Twitter, will have to fully comply by September or face fines of up to 6 per cent of global revenues. Musk told Breton that hiring would take time, but that staff would be in place to comply with the DSA this year.
However, since the meeting in January, there have been further talks between Twitter and EU regulators over moderation plans where EU officials said pursuing the voluntary model could weed out a proportion of misleading information.
Using volunteers is an idea but the question is how many does Twitter need to weed out misleading information? I think a LOT and they won't be able to have these people in place by the deadline.
ReplyDeleteAI can be good for this but it also has times when it's really not getting it and can ban accounts that did nothing wrong.
Delete