Eurostar is being forced to run trains more than a third empty during its morning peak because of
delays caused by post-Brexit border arrangements, the rail service’s new chief executive has revealed.
Gwendoline Cazenave told the Financial Times that demand had rebounded strongly from the pandemic, but stations in London, Paris and Brussels could not handle more passengers owing to strict passport checks introduced in 2021.
«Customers back overnight, but the system does not work anymore,» said Cazenave, a former senior executive in the French state railway who took over at Eurostar in October.
The service regularly runs 14 daily trains between Paris and London compared with 18 or more in 2019.
Eurostar has operated more trains during very busy periods but said that there are not enough border resources to return permanently to pre-pandemic schedules.
Eurostar has added more staff, and a different French passport control booth has been installed in London. But the number of people who can flow through the border is constrained by the tight space of the international terminals at its stations.
While the service struggles with constraints, airlines are capitalising on demand. Europe’s most giant carrier, Ryanair, plans to run a record number of flights this summer. «We cannot talk about growth if we cannot cross the border correctly. It should be solved; it has to be,» she said.
Cazenave is confident of finding solutions, including persuading border authorities to add more staff.
«We will find a way because everyone is very motivated and is aware of the key role Eurostar plays in the mobility between the UK and mainland Europe».
Brexit problems, again?! It seems to me that we got the short end of the stick, haven't we? I can't remember many benefits that arise from Brexit but there sure are a lot of problems because of it.
ReplyDeleteAdding more staff to the border should be a priority. And it should be done right away. This is hurting a lot of companies and people.
ReplyDelete